Supervisor, Facilities Management Services - Toronto, ON



We’re looking for a Supervisor to oversee day-to-day operations and maintenance of a multi-site facility, including directing staff and contractors, and delivering a high level of facilities management services to the client and their tenants.

Our ideal candidate will have strong technical/operational capabilities with past experience in monitoring building systems and equipment.  They will have excellent customer service skills in ensuring client/tenant requests are responded to, and appropriate corrective measures are taken. Lastly, this individual will be responsible for compiling a monthly client report, participate in the development of infrastructure plans, oversee projects, and play a coaching/mentorship role to their staff.


  • Inspect and monitor building systems/equipment, testing as required and ensuring systems operating within specified tolerances
  • Respond to client/tenant requests ensuring a high level of satisfaction
  • Mentor, coach and provide leadership to staff
  • Schedule staff duties; direct and monitor work carried out by staff and contractors
  • Complete monthly client reports, review site policies and procedures, prepare for site audits, etc.
  • Participate in development of short/long-term infrastructure plans, acquisition of capital equipment/ supplies/inventory, and discussions re: expanded FM services
  • Participate in tendering process and negotiation of costs/fees with suppliers/contractors (as required)
  • Maintain Computerized Maintenance Management System including preventative maintenance schedules/plans, updated site-specific task cards, review/adjust system maintenance schedules (as required), etc.


  • Minimum 3 years of supervisory experience with a minimum of 5 years working knowledge of facilities maintenance and operations;
  • Post-secondary diploma/certification in Building Environmental Systems, Engineering Technology, or Trades qualification;
  • Knowledge/understanding of Occupational Health and Safety Act; building/fire/other codes and applicable standards/regulations pertaining to facilities maintenance and operations;
  • Demonstrated capabilities re: accountability, judgement, decision-making, problem solving, etc.
  • Proven ability to effectively interact with clients, tenants, management and staff;
  • Possesses personal leadership attributes including; integrity, trustworthiness, results focused, high standards, commitment, ethical values and achievement oriented
  • Proven ability to foster/develop/maintain relationships with internal/external contacts
  • Excellent computer skills (i.e., Microsoft Office – Excel, Word, Outlook)
Interested applicants should submit a resume to